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Customized fields for tickets and belongings, like "client amount" or "gear ID" and so forth. And pre-loaded ticket templates
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This area is utilized if you log in to the Harmony Portal, along with for Many others to invite you to other Harmony corporations. If you wish to update your electronic mail deal with, make sure you Speak to assist.
We continuously work on increasing our providers and introducing new functions. That’s why we update the applying regularly to grow our sport library and sportsbook.
Help Requests: A portal for taking care of support instances submitted to our workforce of very skilled experts.
Full listing of features View the top-person manual along with the set up docs for admins Helpdesk features
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IT ticketing system can be a software package app, that converts all incoming tech guidance requests into tickets and stores them in a single central database for afterwards management.
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Our IT ticketing computer software supplies two-way electronic mail integration, file attachments, effective ticket search, a Knowledge Base and so considerably more. Although the better part is – if you don't want a certain element, you almost certainly won't even see it. It will not get in the way until your really want it.
If one thing's not Operating: ask your coworker to shut their browser, then refresh this web site, re-share the display screen and ship the website link for your coworker again.
For builders and shoppers who want more extensibility we provide a properly-documented API that you can use so as to add personalized functions.
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