Hosted or self-hosted - the vast majority of our consumers select the "SaaS" version, but quite a few IT departments like getting an "on-premises" Edition running on their own servers.
All recorded keystrokes and mouse action is often saved to disk as a macro (script) for later use, sure to a hotkey, extended with custom made instructions or even compiled to an EXE file (a standalone Home windows application).
"Companies" - Assign end users to "companies" and "departments", create company "supervisors" and track ticket heritage from unique organizations.
To make certain that all our esteemed buyers take pleasure in the excellence of VIP-level customer support, JITABET has thoroughly assembled a major-tier customer service crew. Out there round the clock, everyday from the yr, this workforce is devoted to providing unparalleled support completely.
Make sure to Check out our quick 5 minutes introduction video clip right here that quickly walks you thru all The fundamental functions of our ticket administration program.
Offer your existing password and also a new password Assembly the mentioned protection necessities. Then click Conserve:
Full listing of capabilities See the tip-user guide plus the installation docs for admins Helpdesk options
Go towards your helpdesk account URL - like companyABC.jitbit.com - and login from there. In case you've frequented your helpdesk on this device just before, just stop by our website homepage and you may see a "login" button at the top. If you don't know your helpdesk URL, please ask your administrator.
This process makes sure our buyers are afforded a dependable warranty of reliability, together with a just and safe gaming ambiance, complemented by a visually participating encounter.
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Just one account per participant is permitted. Numerous or fraudulent accounts will end in account lock and deposit forfeiture.
You may optionally set up the login web page to routinely redirect buyers for your SAML/SSO supplier if they sign in and getting redirected back again into the helpdesk app. Obtain additional info about login/SSO listed here
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