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Easy practical experience. We managed to create a hassle-free interface and adapt our app for all sizes of screens.
Link customer experience purposes, automate workflows, and centralize crucial client knowledge for only one supply of truth.
Logging requests from a pc, smartphone or ANY other unit that supports e mail or World wide web-searching.
Asset management - keep track of your assets, assign belongings to your buyers and tickets, track incident heritage and rapidly find the asset owner
Full list of attributes Perspective the top-user handbook as well as the set up docs for admins Helpdesk attributes
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As you are able to see, the Macro Recorder has established a script for me. It is made up of mouse moves and delays only (because all we ended up performing is mouse recording). The script says:
Here's how Jitbit's simple ticket procedure tracks and handles your consumers' requests and will save your experts' time:
Email integration - immediately turns e-mails into aid desk tickets, and sends out automated email jitabet login notifications to both equally people and support engineers.
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"Contact us" widget for your web site/application - with just one line of JavaScript it is possible to add a pleasant wanting "assistance" popup to all your web site web pages. Reside-chat with your web site visitors and archive conversations as tickets.